RJRdata, LLC Terms and Conditions

Please read the entire agreement. The agreement ends with the text "END OF AGREEMENT"

Right to Refusal: RJRdata, LLC reserves the right to refuse any or all service based on our company policy of respectable marketing practices at anytime.

Payment Method and Processing Fee: All orders are subject to a $25.00 processing fee. Returned checks are subject to a $50 returned check fee. The client acknowledges and agrees upon that all financial information given to RJRdata, LLC via credit card is lawfully theirs and true. The client acknowledges that all payments are due in advance and that RJRdata, LLC maintains a no-refund policy after an email marketing campaign is executed.

Compliance: Purchaser agrees to furnish all necessary compliance to complete the transaction. In the event compliance cannot be completed for whatever reason, RJRdata, LLC agrees to refund client in full. In the case that the purchaser submits false compliance, RJRdata, LLC is not responsible for liabilities or damages.

Delivery: Orders are delivered via email unless otherwise noted by the client and approved by RJRdata, LLC management. Standard format for all orders is in MS Excel [.xls or .csv] and clients may request a CD hard copy by mail at an additional charge. The typical turn around on orders is 24-48 business hours from the time all compliance & payment is received. RJRdata, LLC will make every effort to meet scheduled delivery dates but makes no guarantee and accepts no liability for failure to meet said dates. Brokered data, international lists or other lead programs will vary in delivery time. RJRdata, LLC will work hard to manage delivery expectations.

Altering Orders: Any alterations to orders must be in printed type. Hand written changes will not be accepted and must be reincorporated into a new signed invoice.

Credits and Refunds: RJRdata, LLC does not issue refunds on completed orders but instead will issue replacement leads/data and/or credits at the discretion of RJRdata’s management. RJRdata, LLC agrees to replace phone leads with disconnect ratios in excess of 20% and returned mail in excess of 10%. In the event that this occurs, please email documented proof to info@RJRdata.com or directly to your advisor within 30 days of the delivery date.

Documented proof: Proof can be a dialer report or any document that has detailed notes on each record contacted. All reports must be independently verifiable to be considered for replacements leads. Mailing returns can be provided by the post office or mail house that conducted the campaign.

Arbitration: Purchaser agrees to third party mediation to resolve all issues. Judgment in these matters is binding and RJRdata, LLC and Purchaser agree to abide by the third party arbitrators ruling. Arbitrator must be agreed to by both Purchaser and RJRdata, LLC.

Fraud: In the case of a fraudulent transaction made by the client on RJRdata ,LLC the client, who may or may not be the legal owner of any type of funds used for the purchase of any product on RJRdata, LLC including: credit card, debit card, wire transfer, check, money order, or Western Union, etc., this client or purchaser may not hold RJRdata, LLC liable or responsible in any manner, regardless of whether the client or purchaser knew in whole or part that his/her actions were fraudulent. In the case that a fraudulent transaction is made, we will make every effort in returning the money to the legal owner or victim of the funds, which may include: credit card, debit card, wire transfer, check, money order, or Western Union, etc. and we shall prosecute the person or persons who committed the fraud to the fullest extent of the law using all legal means necessary.

Charge backs: While we do not guarantee the results of our products, we try hard to address anyone that is unsatisfied. Due to the perishable nature of our products and services, all sales are bound to the stated terms and conditions. Purchaser will at no time dispute or chargeback any charges for products and services performed as stated in their invoice from RJRdata, LLC.

Cancellations: Cancellations can only occur on lead products where there is more than one delivery (ie… trigger and other multi-lead products). Cancellations require 48 hour notice. Refunds are subject to a fee assessed by RJRdata, LLC management associated with the cost of the forfeited data.

Abandoned Email Campaigns: Email campaigns that remain in queue or are suspended for over 30 days will be considered abandoned and may be subject to termination. Such campaigns are non-refundable and will be reviewed by RJRdata’s management.

Pricing: Prices listed on the website or in any publication produced by RJRdata, LLC are subject to change. Purchaser agrees to pay the invoice amount according to the card issuer agreement. The amount is due upon receipt and a finance charge of 10% per month shall be added to the balance due to the extent that the balance is not paid within thirty days from the invoice date.

Indemnification: The clients agrees and acknowledges to hold RJRdata, LLC and all its employees harmless from any liability, loss, claims, and expenses related to any or all marketing lists, campaigns, or services.

All parties acknowledge that the lists, services, or email campaigns are provided on an “as is” basis and no other representations and warranties, express or implied, including their fitness for a particular purpose, their merchantability, and/or non-infringement apply to the lists, campaigns, services or this transaction.

In consideration of RJRdata, LLC handling your lists, campaign, or services Purchaser agrees to indemnify and hold harmless RJRdata, LLC from any and all claims, demands, causes of action, liabilities, costs, expenses, attorney fees, and/or the like arising out of Purchaser’s use, distribution, transfer, sale, and/or ownership of the lists, campaigns, or services regardless of the legal theory advanced and/or damages claimed.

Purchaser further agrees to pay all expenses, including attorney fees, RJRdata, LLC incurs in enforcing this Invoice. This Invoice shall be governed by the laws of the State of Iowa. Any dispute concerning the construction or interpretation of this Invoice or the remedies for any breach thereof shall be submitted to arbitration in Johnson County, Iowa in accordance with the rules and requirements of the American Arbitration Association.

However, for the limited purpose of collecting an amount due under this Invoice, RJRdata, LLC may bring an action in state or federal court in (or with jurisdiction over) Johnson County, Iowa, and the parties agree that said courts are a convenient and appropriate forum.

RJRdata, LLC reserves the right to change the terms and conditions at anytime and without notice. We ask that you read our terms and conditions before each order is submitted.

RJRdata, LLC
P.O. Box 739
North Liberty, IA 52317
Email: info@RJRdata.com
URL: www.RJRdata.com
Toll: (866)-407-1162
Fax: (319)-248-9737